Independent Living

If you need help and support to enable you to remain in your home, you’ll find details of organisations and services that can help on this page.


Age UK

Age UK is the new charity formed by the merging of Age Concern and Help the Aged. They provide advice and practical support for older people across the country that can enable them to remain in their own homes. They provide a number of services within Worcestershire and you can find details on their website below.

Telephone: 0800 0086077

National Website: www.ageuk.org.uk

Local Website: www.achw.org.uk

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Association for Rehabilitation of Communication and Oral Skills (ARCOS)

ARCOS work with children and adults who have communication and eating and swallowing difficulties, their families, carers and others involved. They provide information, advice, practical help, specialist therapy and training.

Telephone: 01684 576795

Website: www.arcos.org.uk

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Deaf Direct

They work with deaf and hard of hearing people in Worcestershire. They offer a training and communication services, family and volunteer services, information, advice and guidance for the deaf and hard of hearing.

Telephone: 01905 746301

Website: www.deafdirect.org.uk

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Onside Avocacy

Onside is a Worcestershire based charity based on the belief that everyone has the right to be a valued human being and to be treated in a just and fair manner. As such, they provide a range of support and services to ensure fairness and equality for adults who may be vulnerable, disadvantaged, or discriminated against. This includes people experiencing mental and physical ill health, sensory impairment, learning disability, drug and alcohol issues, old age, and their carers.

If you need support to get your point across or with a particular issue you’re facing, they may be able to help. Contact them using the details below:

Telephone: 01905 27525

Website: www.onside-advocacy.org.uk

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Penderels Trust

The Penderels Trust work to enable anyone who requires personal care in order to live independently to achieve their goal. They assist service-users with all aspects of independent living by helping them prepare for an assessment, providing annual cost of care, accessing funding sources, assisting people to recruit and train their own staff and liaising with other services and professionals

Telephone: 01299 253225

Website: www.penderelstrust.org.uk

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Promoting Independence

The Promoting Independence service is provided by Worcestershire County Council to help you regain or learn new skills to live your everyday life and stay within your community. It will also give you time to regain confidence in your own abilities and understand what you need to do to stay safe and well. You can contact them using the details below or via referral from your GP or Social Worker

Telephone: 01905 734207

Website: www.carechoices.co.uk

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Radar National Key Scheme

The National Key Scheme (NKS) offers disabled people independent access to locked public toilets around the country. Toilets fitted with National Key Scheme (NKS) locks can now be found in shopping centres, pubs, cafés, department stores, bus and train stations and many other locations in most parts of the country.

Telephone: 020 7250 3222

Website: https://crm.disabilityrightsuk.org/radar-nks-key

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Expert Patient Programme

Training courses run by NHS for people with long-term and chronic health problems. Local free of charge courses running all year

Telephone: 01905 760000

Websitehttp://www.hacw.nhs.uk/our-services/patient-self-management

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Sight Concern Worcestershire

Sight Concern has a large display of aids and equipment which can greatly improve the quality of life of someone who has sight problems

Telephone: 01905 723245

Website: www.sightconcern.co.uk

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Support at Home – Festival Housing

Support at Home is a service from Festival Housing available to anyone over the age of 55, providing advice, support and help to stay healthy and independent; be involved in the community and have a good social life; keep your home secure; and manage your money and claim any benefits you may be entitled to.

Contact: Hilary Deakin

Telephone: 01684 579625

Website: www.festivalhousing.org/Supportathome

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Disabled Living Foundation

Helps disabled people find equipment that enable them to live independent lives

Telephone: 0300 9990004

Website: http://www.dlf.org.uk

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Worcestershire Health and Social Care Services

Worcestershire County Council can provide a range of services to support people with a range of needs in the county.

Access Centre Telephone: 0845 607 2000

Website: www.worcestershire.gov.uk/Health and Social Care

Email: socialcare@worcestershire.gov.uk

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Worcestershire Lifestyles

Worcestershire Lifestyles offer support and assistance to disabled people who wish to be in control of their own life.

Telephone: 01905 756067

Website: www.worcestershire-lifestyles.org.uk

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Worcestershire Telecare

Worcestershire Telecare support independent living and promote safety and security through the provision of an emergency alarm system which is accessible to all vulnerable people who need it.

Telephone: 0345 130 1469

Website: www.worcstelecare.org

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