Dial South Worcestershire is an independent, free, impartial and confidential information, advice and welfare benefit service for disabled people, their families, carers, friends and relevant professionals.
Our client group includes adults and the families of children with a physical, learning disability or mental health issues and DIAL is operated by a small team of paid and volunteer advisers.
As a registered charity promoting the independence and choice of all disabled people and carers living in Worcester, Wychavon and Malvern we aim to support not just service users individually, but to provide information about wider disability issues, both locally and nationally.
For news on the latest issues and information on our campaigns, click the News link to the left.
A partner DIAL organisation for North Worcestershire serves people living in Bromsgrove, Kidderminster, Redditch and Wyre Forest. You can find them by following this link: North Worcestershire DIAL
What We Offer
- Information on a wide range of disability related issues.
- Welfare Benefit entitlement checks including eligibility, applications, casework, challenging unfavourable decisions, appeals and tribunal representation.
- Liaising with agencies on your behalf.
- Referrals and signposting to support groups and organisations.
- The DIAL Guide to Services is a comprehensive listing of services for disabled people in Worcestershire.
You can find it online using The Guide links to the right.
How We Can Help
You can find more about the Benefits Advice service we offer at DIAL by clicking the Benefits Advice link to the left.
For clients who face difficulties in getting to us, we run an Outreach Service that provides benefits advice at different locations across South Worcestershire.
For more details, and a current list of dates and locations to meet our outreach worker, click the Outreach Service link to the left.
We are available for contact from Monday to Thursday between 9.00a.m. and 3.00p.m. Messages can be left on our answering machine outside these hours. You can reach us on the number above or use the Find Us link to the left to find other ways to get in touch.