Access & Mobility

The organisations below may be able to help you with access and mobility issues (also, click here for our page on mobility and aids to daily living).

If a lack of facilities or provision for disabled people is an issue then get in touch with your local Disability Action Groups

Blue Badge Scheme

Parking concessions for disabled people who are drivers or passengers. If you think you may be entitled to a badge contact one of the centres where you live. Worcestershire County Council encourages online applications.

Bromsgrove Customer Service Centre Tel: 01527 881288
Droitwich Community Contact Centre Tel: 01386 565000
Evesham Community Contact Centre Tel: 01386 565000
Malvern Hills Customer Service Centre Tel: 01684 862151
Pershore One Stop Shop Tel: 01386 565000
Redditch One Stop Shop Tel: 01527 535123
Worcester Customer Service Centre Tel: 01905 722233
Wyre Forest Customer Service Centre Tel: 01562 732928


Website: Bus Passes and Concessionary Fares

National Shopmobility Organisation

Shopmobility is a service that helps all people who consider themselves to have mobility problems (whether through disability, illness or injury) to continue to get around city and town centres independently, with freedom confidence and dignity. Below you’ll find details of the national organisation, and contact details for Shopmobility within Worcestershire.


Bromsgrove Shopmobility

Telephone: 01527 837736


Evesham Vale Access and Riverside Shopmobility

Telephone: 01386 49230


Redditch Shopmobility

Telephone: 01527 69922


Worcester Shopmobility

Telephone: 01905 610523


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National Star College

LIFT (learning independence for travel) is a programme developed through The National Star College and funded through Worcestershire County Council. It empowers disabled, disadvantaged and vulnerable people with the skills and confidence to trevel independently to schools, colleges, employment and other locations. The programme offers one to one personalised learning.

The programme is free.

Telephone: 01242 527631


Community Transport Connections

This service provides transport to either Alexandra or Worcestershire Royal Hospital for residents who have no access to any other form of transport. Journeys must be pre-booked.

Telephone: 03003239965



Driving Mobility

A network of independent organisations covering England, who offer professional, high quality, information, advice and assessment to individuals who have a medical condition or are recovering from an accident or injury which may affect their ability to drive, access or egress a motor vehicle.

Telephone: 0800 5593636



This is a scheme whereby those in receipt of the higher rate of the mobility component of DLA or enhanced mobility component of PIP can use their allowance to get a vehicle or wheelchair, as long as the award is for one year or longer.

Telephone: 0300 4564566


Disabled Motoring UK

Disabled Motoring is a campaigning charity for disabled drivers, passengers and blue badge holders

Telephone: 01508 489449


Community Transport Schemes

These are designed for people who cannot use other means of transport for their journeys

BURT (Bromsgrove Urban & Rural Transport) Tel: 01527 879290
Community Transport Helpline, Bewdley Tel: 01299 405820
Droitwich Spa Community Cars Tel: 01905 779778
Malvern Community Car Scheme Tel: 01684 892381
Malvern Dial-a-Ride Tel: 01684 891121
Pershore Community Transport Tel: 01386 554299
Redditch Community Transport Tel: 01527 64910
Upton on Severn Community Cars Tel: 01684 593633
Vale of Evesham Community Cars Tel: 01386 45035
Worcester Wheels Tel: 01905 724274
Wyre Forest Dial-a- Ride Tel: 01562 75508
Leigh & Bransford Community Cars Tel: 01886 832990

Exemption from Road Tax

You are entitled to exemption from road tax if you are in receipt of the enhanced rate of the mobility component of PIP and the high rate mobility component of DLA or War Pensioners Mobility Supplement.

You can get a 50% discount if you are on PIP mobility at the standard rate.


Radar National Key Scheme

Provides toilets which are accessible for wheelchair users, many of these are kept locked to stop vandalism and controlled by the Radar key

The scheme is run by Disability Rights UK

Telephone: 0203 6870790


Keys are available from Worcestershire HUB offices (see contact details under Blue Badge) but phone to check.

Disabled Persons Transport Advisory Committee (DPTAC)

The Disabled Persons Transport Advisory Committee’s website provides comprehensive information on its role in advising the Government on the transport needs of disabled people.


Bus Passes

You may be eligible for free travel on local bus services between 9.30a.m. and 23.00 weekdays and all day on weekends and bank holidays.

You can download a copy of the application form from:


Euan’s Guide

Check accessibility and disabled access in your area. Write a review.


Travel by Train

British Rail sell a railcard for people with severe and permanent disabilities. They also publish a booklet entitled ‘Rail Travel for Disabled Passengers’ which contains useful information about planning your journey. This is also available online plus an application form for a railcard.

Telephone: Application Helpline 0345 6010132