Outreach Service

Our Outreach Service provides disability advice and benefit support sessions at the Pershore Civic Centre, Evesham Contact Centre and under certain circumstances in Droitwich Contact Centre and Malvern Contact Centre and includes:

  • Help with the completion of disability benefit claim forms
  • Support and advice with disability benefit revisions and appeals (office in Worcester only)
  • Representation at disability benefit appeal tribunals (office in Worcester only)
  • Appointments available in: Pershore and Evesham and under certain circumstances in   Droitwich and Malvern

To access this service please make an appointment by calling the DIAL office on 01905 27790

All aspects of disability information are covered including filling in disability benefit forms.

Testimonials on our Benefits Advice Service

DIAL has helped hundreds of people in South Worcestershire over the years. Our knowledge and experience gives us real success is sorting out your claim. Below is a snapshot of our clients’ experience:

Thank you for helping me fill in the DLA forms. I would never have been able to do it without your help – I would have given up.

My wife is my carer. Having had six operations in one year, I cannot stress too much how beneficial and helpful your DIAL Adviser has been. Kind, sensitive and very well informed. I should have been getting these two benefits two years ago. I cannot stress too much how the extra money has made my life so much better. I felt the help and support of not fighting on your own was very important.

I recently have had to stop working due to increasing problems with my sight and my balance. It was a worrying time for me, made a lot easier to bear because of your very practical and efficient assistance with my claims for benefits and advice about equipment I could use.

An excellent service delivered in an extremely competent and professional manner.