Independence & Health

When you’re suffering through illness or disability you need to be able to access the help you need when you need it. Below are details of local health services to meet your needs.


Direct Payments

Payments of cash made by Local Authorities to disabled people, carers, parents of a disabled child to buy their own community care services. The cash can be used to employ your own personal assistant. You must be eligible for community care support to qualify. Contact Adult Services or Worcestershire Carers Unit.

Website: www.gov.uk/apply-direct-payments

Website: ylyc.worcestershire.gov.uk/information-and-advice/understanding-adult-social-care/personal-budgets


Deaf Direct

Work with deaf and hard of hearing people in Worcestershire. They offer a training and communication service, family and volunteer services, information, advice and guidance.

Telephone: 01905 746301

Website: www.deafdirect.org.uk


Sight Concern

Provides information, equipment, training opportunities and a wide range of recreational and social activities.

Telephone: 01905 723245

Website: www.sightconcern.co.uk


Penderels Trust

Provides practical assistance and support to people who wish to recruit their own support workers.

Telephone: 01299 253225

Website: www.penderelstrust.org.uk


NHS Choices

A healthcare website.

Website: www.nhs.uk

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Worcestershire Health and Care NHS Trust

The Worcestershire Health and Care NHS Trust was established in July 2011 to provide services previously delviered by Worcestershire Primary Care NHS Trust’s Provider Arm, and the mental health services that were managed by Worcestershire Mental Health Partnership NHS Trust.

Telephone: 01905 760000

Website: www.worcestershire.gov.uk/info/20004/health-and-social-care


Mental Health Services

If you need to access support for mental health issues your first action should be to speak to your GP about a referral. Otherwise, you can contact mental health services using the details below:

Website: www.hacw.nhs.uk/service-directory/adult-mental-health/

For those with mild mental health issues there is now a new hub.

Website:


Worcestershire NHS Services

The Worcestershire NHS website can help you find the full range of NHS services in your area – GP, Pharmacy, Dentist, Mental Health Services, Minor Injuries Unit and more. Also listed below are local hospital services.

Website: www.worcestershirehealth.nhs.uk

Evesham

Evesham Community Hospital,
Waterside,
Evesham,
WR11 1JT

Telephone: 01386 502449

Malvern

Malvern Community Hospital,
185 Worcester Road,
Malvern,
WR14 1EX

Telephone: 01684 612600

Pershore

Pershore Hospital,
Queen Elizabeth House,
Queen Elizabeth Drive,
Pershore,
WR10 1PS

Telephone: 01386 502071

Worcester

Worcestershire Royal Hospital,
Charles Hastings Way,
Worcester,
WR5 1DD

Telephone: 01905 763333

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St Richard’s Hospice

St Richard’s Hospice cares for patients and families in Worcestershire who are living with life-threatening illnesses. Each year they provide free care and support to around 2,100 patients and family members helping them towards the best quality of life possible.

Wildwood Drive,
Worcester,
WR5 2QT

Telephone: 01905 763963

Website: www.strichards.org.uk

Email: enquiries@strichards.org.uk

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Association for Rehabilitation of Communication and Oral Skills (ARCOS)

ARCOS work with children and adults who have communication and eating and swallowing difficulties, their families, carers and others involved. They provide information, advice, practical help, specialist therapy and training.

Whitbourne Lodge,
137 Church Street,
Malvern,
WR14 2AN

Telephone: 01684 576795

Website: www.arcos.org.uk

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Worcestershire Lifestyles

The organisation enables disabled people to exercise freedom of choice, extend their horizons and make decisions about their lifestyle.

Telephone: 01905 756067

Websitewww.worcestershire-lifestyles.co.uk


Disabled Living Foundation

Helps disabled people find equipment that enable them to live independent lives.

Telephone: 0300 9990004

Website: www.dlf.org.uk


Telecare in Worcestershire

Organisation supports independent living and promotes safety and security through the provision of an emergency alarm system which is accessible to all venerable people who need it.

Telephone: 0845 1301469

Website: www.worcstelecare.org


Onside Independent Advocacy

Offers practical and proactive support to ensure disadvantaged people in Worcestershire are treated fairly and have equal rights

Telephone: 01905 27525

Website: www.onside-advocacy.org.uk


Ourways Advocacy

Telephone: 01562 820262

Website: www.ourwayselfadvocacy.com


Expert Patient Programme

Training courses run by the NHS for people with a long term and chronic health problem. Free of charge. Courses running throughout the year and throughout Worcestershire.

Telephone: 01905 760000

Website: www.hacw.nhs.uk/our-services/patient-self-management


NHS Complaints Advocacy

Free independent service that can help you make a complaint about a NHS service.

Telephone: 0300 3305454

Website: www.nhscomplaintsadvocacy.org


Skin Camouflage Service

Service which teaches users how to conceal disfigurations

Website: www.changingfaces.org.uk (online service only)


Health Watch Worcestershire

Healthwatch is a national programme supported by the Department of Health. Its an independent consumer champion for the local public to promote better outcomes in health and social care.

Telephone: 01386 550264

Website: www.healthwatchworcestershire.co.uk