Welfare Benefits Advice
DIAL offers free, confidential, and impartial information and advice on all aspects of welfare benefits, and in particular, help with the following:
- Telephone disability benefit entitlement checks
- Help with the completion of disability benefit claim forms: Personal Independence Payment (PIP) Disability Living Allowance (DLA) Attendance Allowance (AA) Carers Allowance (CA)
- Support and advice with disability benefit revisions and appeals
Just telephone 01905 27790. You may speak to our welfare benefit advisers immediately but an answer machine is always available for you to leave a message. An adviser will phone you back as soon as possible.
We can make appointments for benefit forms to be completed at our office in Crowngate Shopping Centre. For directions, click here: Find Us
If this is not convenient we offer an Outreach Service (click here for details: Outreach Service) and in some circumstances we can also arrange a home visit. Please call us to discuss an arrangement.
Blue Badge Application Forms
We are able to help you complete and submit applications for blue badges.
Household Support Fund Vouchers
We are authorised by Worcestershire County Council to issue Household Support Fund vouchers. Please telephone us on 01905 27790 so we can go through the simple eligibility criteria with you and explain how the vouchers are issued.
Information and Advice
We are a small team with a wide range of knowledge and experience. If you have any questions about disability issues please call us. If we do not know the answer we will know where to get that information and if appropriate advise and sign post you in the right direction.
Testimonials on our Benefits Advice Service
DIAL has helped hundreds of people in South Worcestershire over the years. Our knowledge and experience gives us real success is sorting out your claim. Below is a snapshot of our clients’ experience:
Just to say a heartfelt ‘thank you’ for your help and expertise in helping me when I most needed it. You truly run a very important and essential service.
Your help was invaluable on the re-application for DLA for our son, aged 3. It was very important that I retain my eligibility for Carers Allowance which was achieved.