Outreach Service

Our Outreach Service Advisor - Irene

Our Outreach Service provides disability advice and benefit support sessions throughout South Worcestershire, and includes:

✓ Help with the completion of disability benefit claim forms
✓ Support and advice with disability benefit revisions and appeals
✓ Representation at disability benefit appeal tribunals
✓ Appointments available in: Broadway, Droitwich, Evesham, Malvern, Pershore, Upton-on-Severn and Worcester

To access this service please make an appointment by calling the DIAL office on 01905 27790

All aspects of disability information are covered including filling in disability benefit forms.

Appointments are available at the following venues across the county:

Droitwich

Droitwich Spa Community Contact Centre,
44 High Street,
Droitwich Spa,
WR9 8ES

1st and 3rd Tuesdays of each month: 10a.m.-1.00p.m.

Evesham

Evesham Community Contact Centre,
Abbey Road,
Evesham,
WR11 4SB

2nd and 4th Mondays of each month: 10a.m.-1.00p.m.

Malvern

Malvern Hills Community Contact Centre,
The Library,
Graham Road,
Malvern,
WR14 2HU

2nd and 4th Wednesdays of each month: 10a.m.-1.00p.m.

Pershore

Pershore Community Contact Centre,
Civic Centre,
Queen Elizabeth Drive,
Pershore,
WR10 1PT

Every Thursday: 10a.m.-1.00p.m.

Upton-on-Severn

Upton on Servern Community Contact Centre,
Upton Library,
School Lane,
Upton,
WR8 0LE

2nd Wednesday of each month: 2.00p.m.-5.00p.m.

Worcester

Worcester Community Contact Centre,
Orchard House,
Farrier Street,
Worcester,
WR1 3BB

Every Thursday: 10.30a.m.-1.00p.m.

TESTIMONIALS ON OUR BENEFITS ADVICE SERVICE

DIAL has helped hundreds of people in South Worcestershire over the years. Our knowledge and experience gives us real success is sorting out your claim. Below is a snapshot of our clients' experience:

Thank you for helping me fill in the DLA forms. I would never have been able to do it without your help – I would have given up.

My wife is my carer. Having had six operations in one year, I cannot stress too much how beneficial and helpful your DIAL Adviser has been. Kind, sensitive and very well informed. I should have been getting these two benefits two years ago. I cannot stress too much how the extra money has made my life so much better. I felt the help and support of not fighting on your own was very important.

I recently have had to stop working due to increasing problems with my sight and my balance. It was a worrying time for me, made a lot easier to bear because of your very practical and efficient assistance with my claims for benefits and advice about equipment I could use.

An excellent service delivered in an extremely competent and professional manner.